Their view was that I had snagged them, my view was I hadn't but even if I had caught something (so minor I didn't notice) then £90 leggings shouldn't split like a pair of tights. Reviews from lululemon athletica employees about working as a Customer Service Representative at lululemon athletica. Two months, dozens of emails and about three mental breakdowns later, I still don't have a refund for a pair of faulty leggings. Stretch your goals in our stretchiest leggings. Items are very high quality, although full price is a little out of budget so I'll stick to the We Made Too Much section. ?I will never shop at Lululemom store in…, The WORST CUSTOMER SERVICE & EXPERIENCE EVER. LOOK IT UP! As always, shipping is free. We all deserve better than this. For What?? Later, taking the pants off at night, my floor was covered in disintegrating jogger pants - they are REALLY defective. I don't want to be forced to buy something different!!Worst. Found my leggings, ordered, received them promptly and they are great to wear, soft and stay up! !Terrible response from customer service basically blaming me. Customer service was no help at all. Not worth the money! Check out their luluzine online and also available in their Cow Hollow location. All rights reserved. Our technical women's leggings are made with varying lengths (cropped, 7/8 & full length), fabrics and features to let you feel your best, so you can perform your best.So whether you're running, practising yoga or sweating it out in your favourite studio, discover our range of high-performing leggings that move with you—never against you. Lululemon has my text history and email history. File a complaint at ComplaintsBoard.com, Page 3. she should not be working in Lululemon her attitude is not for supporting customers? Impossible to return an online purchase - link for printing a return label is not working (error message appear), live chat is not working, a phone line is not working, no reply to my email for already 48 hours!I am so upset! Aligns are quite literally the softest leggings and I have yet to have a pair fall apart on me. Products are OK, pretty steep price point, but fine. I advised of poor quality of tank top worn once and they continuously reiterated that I was not entitled to a refund or exchange and never acknowledge the poor quality of the product Sweet and Sour lessons in Brand BuildingThis post has become one of our Top 5 most-read customer experience (CX) assessments - the chequered history of Lululemon.. First the background. Join the 401 people who’ve already reviewed Lululemon Athletica. This place definitely is a lot smaller than the others I've visited. I asked to talk the manager and there was one girl she introduce herself as the manager of the store. Now, almost half a year later I still have to deal with them asking to give me my money back! I am the biggest lululemon supported and a yoga teacher. Yet, I am still waiting for refund. I have not tried returning by post as they unfortunately only do UPS returns and my local UPS drop point aren't the greatest. So, I tried to return them . No rectification whatsoever!! 2,459 lululemon reviews. No emailTo advise. Great products when you can get them in the sale. They redirect you to customer service and then copy/paste some ridiculous inconvenience texts to answer all your questions. Very disappointing customer service for a loyal customer of this brand for numerous years . Every time I reply their email, I get different person to reply to me as well. After finally agreeing to accept the item, they sent me an email with my return information BUT FORGOT TO ATTACH THE SHIPPING LABEL. Your customer service is excellent. YOU ALREDY KNEW WHAT I ORDERED! The adding value of 78 is just nothing, but wastes of money! It is very risky to purchase via Lululemon online store. Customer service and the process was the worst I've ever experienced. I really love this company and has never had any issues. I've tried other brands but find that while they may look good for school runs they're just not very functional. Customer. I am so disappointed with LuLuLemon lately, the service I have received has been appalling.For the amount of money I have spent in the past and the amount I planned on continuing to spend you’d think they would bend over backwards to fix what has gone on. Read real customer ratings and reviews or write your own. Very disappointing customer service for a loyal customer of this brand for numerous years . . Customer service is disappointing. A free inside look at company reviews and salaries posted anonymously by employees. I had to take steps in my own hands and this isn't the service I remembered that they used to have. I have never ever written a review on Trust Pilot before but I am livid. Purchased the Lululemon Warm Down HR Jogger pant. Craving some more Lululemon contact tips. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that lululemon does not accept any responsibility or liability for these policies.Please review these policies before you disclose any personal data when visiting such third-party websites. However, it's also a name filled with controversy. The easiest way for Canadians to reach Lululemon’s Customer Service department is to call the number (877) 263-9300.This will put you in contact with a Lululemon employee 24/7. Service. A total f£$-around.
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