Achieved status as a Microsoft Certified Partner creating additional sales and marketing opportunities by offering solutions based on the Microsoft platform. Managed surveys and feedbacks received for customers to address problem areas and maximize satisfaction. Provided analytical support for Director of Information Technology, including planning, reporting, project management, customer service and billing. Successful completion of South East Region Fiber Network (MAN) on time and under budget. Successfully migrated datacenter from Houston corporate office to cloud in Denver. IT Infrastructure Manager Resume. Demonstrate the full extent of your expertise A job where you oversee a process to its smallest technical details will have recruiters looking for people who really know their stuff. Collaborated with Sales and Marketing teams, SME on infrastructure project proposals. ... •  Exceptional communication skills and prove... •  Strong verbal and written communication, c... •  Strong development skills in a Dynamic Pro... •  Managing prioritization of projects in alignment to the Business Strategy Executed migration, upgrade and deployment of 50 Blackberry devices and coordinated initial end-user training. The Guide To Resume Tailoring. Coordinate with departments and monitor all infrastructural facilities available for business personalities. Collaborated with cross-functional teams spanning desktop engineering, control, and information technology to define business requirements for reporting tools such as Quality Center and ITSM. Implemented IP based Video Conference System which provided instant real-time video conferencing between 2 corporate locations utilizing existing data lines. Confidential, Mount Olive, NJ 1992-Present Regional Infrastructure Manager (2005-Present) Selected to assume responsibility for all regionally-based resources and infrastructure (end-user support and site based services) for Mars Inc. North American operations. It shows a willingness to go above and beyond the basics of each position you’ve held. Think of multiple ways with which you can do that. IT Infrastructure Manager - South East Region Major accomplishments: Developed in-depth project business cases for 12 separate operations. Designed and implemented ERP system. Oversee day to day infrastructure activities while maintaining budget and expenses. Proactively and effectively managed day-to-day IT support requests and resolution workflow for technical operations issues. IT Infrastructure Manager Resume Samples 4.6 (68 votes) for IT Infrastructure Manager Resume Samples. Accountable for the administration and management of a $450K annual budget, establishing and maintaining technical infrastructure, networks, systems, and processes. Online degree Online project management degree courses . Managed, designed, configured, and implemented new IT infrastructure for new buildings sites. Sr. Initiated mentoring program to benefit the employees and the company that increased the company employee retention program to 95%. Directed testing activities including document requirements, peer reviews, test strategies, test plans, case writing, defect management, and summary reports; authored more than 2,000 test cases using Quality Center. Responsible for contracts, vendor negotiations, and bid proposals. Advice to Writing a Resume for IT Manager. Led global data center enterprise power shutdown and startup activities as part of an effort to correct power issues in production and test environments. If you cannot design your model of IT infrastructure manager resume using software, we recommend you to find the free template on the internet with many designs you can choose. Decreased complexity of VPN solution by migrating from AT&T VPN to Cisco VPN which utilizes with Active Directory credentials. Ensuring all tickets are addressed and resolved in an appropriate and timely manner, Establish and implement 'best-practice' standards as well as developmental policies and procedures to meet J-Sox and ITGRC compliance, Technical and administrative leadership of IT Network, Security and Infrastructure personnel across multiple locations, Accountability for the availability, performance, relevance and cost effectiveness of corporate infrastructure including, but not limited to, server, storage, networking, wireless, information security, voice and collaboration systems, Active Directory, and our data centers, Work with the Senior Manager IT Operations, and other Systems Administrators to identify, prioritize and execute projects and initiatives, Coordination of system and application upgrades with appropriate departments and team members, Excel in a results driven, high performance environment, : prepare meaningful, accurate and concise reports, stay abreast of current technologies in area of IT responsibilities assigned, define problems, collect data, establish facts and draw valid conclusions, provide technical advice, guidance, and recommendations to management and other technical specialists on IT issues, Effectively manage and develop technical services employees, Provide effective and efficient technical IT services which meet the needs and requirements of client health system, Ability and initiative to learn about new technologies, hardware and software products and relate to how the new services would benefit the enterprise, Act as liaison between technical support teams and client management and end users, Understand the relevant aspects of the quality management system and customer satisfaction responsibilities, Manage a portfolio of projects and program management services (project and program analysis, project and program execution, project and program delivery) for the enterprise focused on IT Infrastructure, IT Facilities, and Information Security, Collaborate with IT and business leaders to develop and manage the IT PMO mandate, Develop and manage project and program budget and cost, resource allocation, and reallocations, Establish and monitor IT PMO value metrics to make informed decisions that maximize returns across enterprise projects and programs, Engage with cross-functional business leaders to objectively analyze the organization’s ability to absorb change and adopt project and programs post-deployment, Vendor management experience monitoring timelines and deliverables, Facilitates communication between business and IT leadership to ensure that IT delivery aligns with business strategic objectives and priorities, Experience managing projects with core teams of at least 10 professionals, specifically system administrators, Strong knowledge of automation and configuration managment technologies, Communicate status of the project and program portfolio to all stakeholders, Define principles and standards to harmonize project management methodologies from third party or external service providers, Oversee the monitoring, maintenance, upgrade and administration of all IT systems, including network infrastructure, servers, storage, databases, desktops / laptops, and peripherals to achieve availability, performance, and security objectives as outlined in company policies, Oversee the IT service Help Desk performance in accordance with SLAs, Ensure our IT infrastructure is supported at all times of business day, Project Management - Perform the appropriate tasks to successfully plan and control IT Infrastructure project activities. Implemented Change, Incident, Problem, Availability, Capacity, Security, and Configuration management policies and best practices, achieving over 99.9% network/server uptime while reducing service desk staff by 50%. When listing skills on your manager, it infrastructure resume, remember always to be honest about your level of ability. Established IT infrastructure vision and budgets estimates; developed project proposals improving client network performance; drove business cost savings. Architected the expansion of virtual server environment, increasing application performance across the enterprise by 35% within the loan application processing application environment. Continually improve IT Infrastructure standards, policies, processes and procedures. How to write your own IT Manager resume? It’s actually very simple. infrastructure manager. A well-certified candidate can be quite attractive. Manage day-to-day computer and technical operations and staff functions for 4 branch locations and the wealth management division. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree. PERSONAL SUMMARY. Obtained ITIL Foundation certification and implemented ITIL practices to improve IT Service Delivery. Defined requirements for a new help-desk ticketing program that improved overall reporting and visibility of operational performance metrics. IT Infrastructure Project Manager Resume Examples & Samples Leads the creation and maintenance of project management plans that define project scope, assumptions, risks and approach Develops, administers and delivers upon project budgets, timelines and performance standards in accordance with the sponsors agreed upon scope It Infrastructure Manager Resume Examples. Certifications Make Your IT Project Manager Resume Complete. IT Infrastructure Project Managers document and adhere to project management plans to effectively administer projects. Championed implementation of Disaster Recovery procedures to reduce downtime that generated over $100K in annual savings. Courses Agile Project Management training Project Management courses . IT Infrastructure Managers direct all aspects of information technology systems within an organization, including computer software, hardware, facilities, and security systems. Decreased intra-company access issues by managing an Active Directory Domain migration project after Banner was acquired by [company name]. Reduced helpdesk service requests by 50 %. Promoted ITIL-based policies and procedures that addressed incident, problem and change management. Designed and executed project to replace legacy servers and incorporated them into a virtual platform, Architected the company's development infrastructure utilizing cloud computing resulting in future savings of $750,000 per year and achieving a more scalable solution to meet future business needs, Managed IT operations and infrastructure budgets and assets. Responsible for corporate network with 2 offices and 11 onsite servers and 150 desktops on Microsoft Windows 2003 platform with Active Directory, in-house Exchange server, BES server, Brightmail server and Citrix farm. The recruiter has to be able to contact you ASAP if they like to offer you the job. The resume outlines the career of a Senior IT Manager with experience in Business Process Analysis. Explain your responsibilities Especially if you are aiming for a management position, you should be able to provide evidence of previous leadership experience. Easily Editable & … Supported the entire IT enterprise, including corporate headquarters, training and service centers, factories, and global remote sales offices. Managed a $1 million IT operations budget for all hardware, software, and IT staffing requirements. Spearheaded HIPAA-compliant IT security systems, a full-service desk environment following ITIL best practices and a change management system with CAB authorization procedures.   •  Delivering Infrastructure capability transformation for the corporate IT Infrastructure with high availability, superior performanc... •  Strong management skills at a senior level... •  Excellent problem solving, planning, Decis... •  Demonstrated leadership, coaching, and tea... •  Evaluate information systems, platforms, and IT operating procedures to drive standardization and optimization across the organization Oversee the MS Windows server, desktop, printer, and Network infrastructure. Migrated T-1 circuits to cloud based VPN tunnels ( Meraki / Cisco Networks ). Designed and implemented Watchguard VPN's between 3 locations that provided a 50% increase in system performance between locations while saving the company 40% in yearly T1 costs. Another Infrastructure Project Manager resume . JOHN H. SMITH, M.ENG. Directly responsible for all core banking system applications and for the leadership and direction of a managed services staff of 8 supporting non-core systems. Infrastructure Manager Resume Examples. Key Pointers Hiring Managers Look for in an IT Manager Resume This is already given, but let me reiterate that a strong IT manager candidate should be well-versed and up-to-date in IT knowledge, technological trends, and industry best practices. IT Infrastructure Security Specialist resume? These include timely accurate status reporting, budgeting, estimating and scheduling tasks of medium to high complexity, and coordinating efforts of system professionals, Technical Tasks - Lead Project Reviews and Implementation Meetings for projects of medium to high complexity in a timely manner in accordance with department policies, procedures and standards, Confidence and credibility with excellent communication and relationship management skills with the ability to engage and influence senior level stakeholders, Prior management experience is desired, but not critical, as long as the incumbent has displayed sufficient leadership competencies, Escalating issues to management – To raise issues and get support from management business-case and financial management experience and training, Developing and maintaining strong collaborative, service oriented relationships with key business stakeholders, Working experience with Windows Server 2003/2008/2012, Active Directory, IIS, DNS, DHCP and HyperV, Working experience with VCE\VBLOCK\Cisco server platforms, management tools “insight manager / advanced ILO”, Related experience in environments designing, planning, and implementing solutions using the latest technology, Experience working with external vendors, negotiating services, and monitoring delivery of those services, Five (5) years’ experience managing large portfolios or operating budgets and delivering large scales IT Projects, Airline industry experience, including business process and supporting technology, Experience leading complex operations and strategic initiatives, Experience in leading projects and programs within and outside IT, as well as those that involved external providers, Leadership experience overseeing large technology projects from inception to implementation in an enterprise environment, Experience in technical delivery of large scale infrastructure projects with multiple dependencies across teams, including office build-outs or special events, Three (3) years’ experience in an IT/Business liaison role managing relationships with matrix partners, Information Technology experience working in an enterprise environment (500+ staff) with an emphasis in IT infrastructure, Strong advocate for process and technology improvement, Possess a strong work ethic and high level of professionalism with the ability to manage multiple projects simultaneously in a fast paced environment, More than 10 years of IT Infrastructure and IT Security, project, program, or portfolio management experience, Experience with architectural patterns of large, high-scale IT applications, Demonstrable experience as an IT Manager or similar role, Related experience in technology management, customer relationship management and staff management, Sustains personal energy, self-motivation and productivity and encourages good resilience in others, Experience defining and adhering to SLA’s, Motivating and developing staff - including vendors, Experiencing creating and adhering to department’s budget, Driving and understanding metrics –understand and use metrics constructively as a tool for service improvement, Hiring of and ongoing performance management of Infrastructure staff members, Working knowledge of risk management, standards, and policies formulation, Understanding of DevOps goals and the impact of DevOps to the build and release needs of the development and integration efforts, Working knowledge of multiple disciplines and technologies, Working with the Senior Manager IT Operations to create and communicate strategic technical direction, Understanding of code management, defect management, ticket, and project management tools, Understanding with both Agile and Waterfall project management processes, Managing and coordinating staff required for the achievement of the Company’s technology initiatives, operations, and functionality, Partnering with hardware and software vendors to ensure that near-term and long-term business needs are met, Outstanding initiative, work ethic and attention to detail, Relationship building – Customer relationships nurturing and ongoing maintenance, Provide for professional or technical growth of team though assignment, mentoring, or training, Clear and concise communicator including public speaking, Work with peers and managed service providers in resolving issues, Practices “Management by Wandering Around;” takes the opportunity to get to know staff in “informal/impromptu” settings Dresses in a professional manner, Able to foster and build a collaborative working relationship with various stakeholders, Collaborative and creative approach to problem solving, Knowledge of systems and networking landscape, BSc/BA in Computer Science, Engineering or related field, Application and system monitoring tools (App Dynamics, New Relic, ThousandEyes, LogicMonitor), Remain current on industry best practices & emerging technologies.
How To Pair Soundcore Liberty Air 2, Nikon D3100 4k, Kitchenaid Oven Off Button Not Working, How To Take The Best Photos With Nikon D3000, Creamy Coconut Shrimp Near Me, Aconitum Carmichaelii 'arendsii, Why Do Oreos Make Me Sick,